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Webinar: Managing the Balance between Volume and Value: Productivity Standards (Recorded)
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Presenters: Lynn Steffes, PT, DPT; James Dunleavy, PT, MS

$99 Member | $169 Nonmember
0.2 CEUs (2.0 contact hours/CCUs) will be awarded upon successful completion of a multiple choice test. You must complete the online posttest with at least 70% accuracy in order to claim CEU credit.
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APTA's webinar series is a great way for you to go straight to the source and ask questions of experts in the field!

This series of webinars is held live. A webinar is an online, interactive presentation that includes the audio of a presenter synced with slides. A video recording of the presentation will be available to you to watch after the live event. This learning activity will be available to you indefinitely on your transcript in the APTA Learning Center.


Course Information | Objectives | Registration | Presenter Bios | CEU Information | Course Completion Requirements | Technical Requirements

Course Information

Historically, physical therapists in both the acute care and outpatient settings have measured productivity by billing in increments of time described as units of interventions delivered rather than the value afforded the patient and the healthcare system.

New models of care are emerging with value at the forefront of service delivery. Transitioning from volume to value will require the ability to successfully capture outcomes as they pertain to clinical treatment, patient satisfaction, and efficiency of both physical therapy services and the total cost of care. Join industry experts James Dunleavy PT, MS, hospital administrative director, and Lynn Steffes, PT, DPT, health care consultant to discover ways to facilitate this transition in your practice setting.

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Upon completion of this webinar, you will be able to:
  1. Outline the physical therapy value equation in healthcare

  2. List 3 strategies that build value measures into their practice

  3. Identify how revenues can be rebased on value versus volume

  4. Identify areas of practice where they can enhance the value of their services to the patient, their practice and the healthcare system as a whole

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Presenter Bio (s)

Lynn Steffes, PT, DPT is president/consultant of Steffes & Associates, a rehabilitation consulting service based in Wisconsin. She provides consulting services to rehab providers nation-wide. Lynn is a 1981 graduate of Northwestern University. She is Network Administrator for a group of 50+ private practice clinics where her primary responsibilities include marketing, payer and provider relations and contract management. She currently serves as the state-wide Reimbursement Specialist for the Wisconsin Physical Therapy Association.

In addition to her work as a consultant, Lynn works as an adjunct faculty member in the physical therapy program at the University of Wisconsin, Lacrosse Physical Therapy Program, teaching professional referral relations, marketing and peer review. Lynn has addressed private practices, hospital systems, professional associations and therapy networks in forty states regarding Business Aspects of Physical Therapy. Lynn is active in her profession as a member of the American Physical Therapy Association (APTA) and the Private Practice Section of APTA. She chairs the PPS Task Force for Educational Outreach, is a member of the Impact Editorial Board & the PPS Educational Institute. She is also active in the Wisconsin Chapter of APTA - serving as the Chapter's Reimbursement Specialist, and on the WI Medicaid Committee.

James Dunleavy, PT, MS, has been administrative director of rehabilitation services at Trinitas Regional Medical Center in Elizabeth, New Jersey, since 2001. He also serves as an adjunct faculty member in the transitional doctor of physical therapy orograms at Rutgers University and New York Medical College. He was APTA's New York Chapter president from 2006 to 2010, and also has held chapter positions of treasurer, district chair, and district director to the chapter board. An active member of APTA, he founded APTA's Acute Care Section and served as its president from 1992-1997. He has held various other volunteer positions within APTA, serving on the Committee on Sections from 1997-1998 and on thes Board of Directors from 1998-2004. In 2005, he received APTA's Lucy Blair Service Award. The APTA Acute Care Section's Leadership Awardfirst went to him and now is named after him. He was the inaugural Acute Care Section lecture presenter in 2011 and has served on the section's Productivity Task Force since 2012. He received his bachelor of science in Education from Manhattan College in 1976 and his master of physical therapy degree from Columbia University in 1983. He is a t-DPT candidate at the MGH Institute of Health Professions.

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CEU Information

On successful completion of the examination, 0.2 CEUs (2.0 contact hours/CCUs) and a certificate of completion will be awarded. The American Physical Therapy Association has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. Provider (#380).

Many state agencies recognize APTA as a recognized or approved provider for continuing education. The following state agencies have granted prior approval for this continuing education offering:

  • Ohio State Board of Physical Therapy: 15S0899
  • Oklahoma Board of Medical Licensure & Supervision: 2 Category B Hours
  • Texas Physical Therapy Association: 1609016TX
  • Nevada Board of Physical Therapy Examiners: 0.2 Units
  • California Physical Therapy Association: CPTA2014-2015
  • Pennsylvania: Denied

Please note: Licensees should verify with their state licensing board for acceptance of continuing education units by reviewing the relevant state practice act and/or administrative code.

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Course Completion Requirements

In order to successfully complete this course, you must do the following:
  • Login to the APTA Learning Center and launch the course from "My Courses" tab.

  • Launch the webinar from the "Handout & Recording" page in the course on the APTA Learning Center to view the recording.

  • Once you have listened to the presentation and completed all activities, continue to the Posttest page within the course to complete the learning activity. You must complete the online posttest with at least 70% accuracy to pass the course.

  • In order to Claim Credit, return to the "My Courses" page in the APTA Learning Center to complete the postcourse evaluation.

  • Once the postcourse evaluation is submitted, you will be able to print your CEU certificate.
Technical Requirements

Please note: An audio bridge is NOT provided to call into for this series of webinar. Audio for these webinars will be streamed through your computer speakers. Please ensure your plugins are up-to-date in order to have an optimal listening and viewing experience.

Minimum System Requirements:
  • System: Windows 7 / XP / Vista with IE 7.0+ or Firefox 3.5 or Mac OS 10.5 or higher with Firefox 3.x
  • Browser Configuration: Must accept cookies and have JavaScript enabled
  • Screen Resolution: 1024x768 or higher
  • Processor/CPU Speed: 2GHz or faster
  • Memory: 512 Mb RAM or more
  • Connection Speed*: 300 Kbps or faster
  • Java*: JRE 1.5 or higher
  • Flash*: Flash Player version 10 or higher

Computer System Requirements.

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$169.00 $99.00