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Online: Professionalism Module 5: Emotional Intelligence
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Author(s): APTA Task Force on Professionalism and APTA Staff

Karen Mueller, PT, PhD


$33.60 to Members | $48 Nonmember (price subject to change)
CEU: 0.2 CEUs (2.0 contact hours/CCUs) will be awarded upon successful completion of a multiple choice test. You must complete the online posttest with at least 70% accuracy in order to claim CEU credit.
Publication Date: November 2009
Delivery Method:
Online Course: This course consists of a narrated PowerPoint® presentation and a posttest. Handouts, when made available by the presenters, are available as downloadable PDFs within the course. Computer System Requirements.
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Overview | Objectives | Presenters Bios | CEU Information | System Requirements

Module 5: Emotional Intelligence explores a set of competencies known as emotional intelligence as it relates to effective communication and professionalism in physical therapy practice. Broadly, emotional intelligence relates to identifying, interpreting, and managing emotions. This course will identify for you a wide range of applications of these competencies to professional and patient/client relationships.


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After completing this module, you will be able to:

  • Identify the five dimensions of emotional intelligence (EI).
  • Differentiate specific EI skills for a given communication challenge.
  • Identify elements of EI that are integrated into key APTA professionalism documents.
  • Identify the appropriate application of EI skills to a clinical practice scenario.
  • Assess your own EI skills and identify strategies to optimize these in your professional interactions.

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Presenter(s) Bios

Karen Mueller, PT, PhD, is Professor of Physical Therapy at Northern Arizona University in Flagstaff, Arizona and is focused on the areas of adult neurological rehabilitation, end-of-life care, professionalism, and psychosocial aspects of disability. Additionally, she serves as Vice-chair of the APTA Oncology Section Hospice and Palliative Care Special Interest Group.


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CEU Information

On successful completion of the examination, .2 CEUs (2.0 contact hours/CCUs) and a certificate of completion will be awarded. The American Physical Therapy Association has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. Provider (#380).

Many state agencies recognize APTA as a recognized or approved provider for continuing education. The following state agencies have granted prior approval for this continuing education offering:

  • California Physical Therapy Association: CPTA2014-2015
  • Nevada Board of Physical Therapy Examiners: 0.2 Units
  • Ohio State Board of Physical Therapy: 15S0160
  • Oklahoma Board of Medical Licensure & Supervision: 2 Category B Hours
  • Pennsylvania: Approved - 2 GEN
  • Texas Physical Therapy Association: 1609016TX

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System Requirements

Online Course: This course consists of a narrated PowerPoint® presentation, interactive knowledge checks, and a posttest. You must complete the online posttest with at least 70% accuracy in order to claim CEU credit.

Computer System Requirements

Keywords: Professional Issues (Non-Clinical)

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$48.00 $33.60