Performance feedback in clinical education is necessary to help with students’ growth and development. However, providing feedback can have its challenges. This module will remind the participant why feedback is so important as well as discuss the challenges associated with it. Examples of feedback as well as the APTA developed evaluation tools will be provided. After completing this module, the participant can expect to have a better understanding of feedback and feel more confident in providing it.

NOTE: There is no requirement as to the order in which you complete these Booster Modules.

Meet our Presenters

Ralph R. Utzman, PT, MPH, PhD is Professor and Director of Clinical Education at West Virginia University's Division of Physical Therapy. He earned a bachelor's degree in Physical Therapy and a Master of Public Health from WVU, and a PhD in Health Related Sciences/Physical Therapy track at the MCV Campus of Virginia Commonwealth University. Dr. Utzman has been a credentialed trainer for the CCIP Level 1 course since 1998 and the Level 2 course since 2010. He currently serves on the APTA's CCIP Advisory Workgroup.

Dana Martin PT, DSc. Dana is an Associate Teaching Faculty and Director of Clinical Education for the University of Missouri. Dana graduated with a Master’s in Physical Therapy from the University of Missouri in 2003 and Doctor of Science from Andrews University in 2011. Dana practiced in outpatient orthopedics full time where she assumed roles of clinical instructor and site coordinator of clinical education. Dana is a trainer for both the Credentialed Clinical Instructor Program (CCIP) Level I and Level II. She continues to be clinically active seeing patients in the department’s pro-bono clinic as well as through her PRN work. Dana serves as a clinical instructor in her department’s pro-bono clinic.

Course Code:


Completion Instructions

Review content, complete assessment with 70% score or better, download and save certificate

Course level


Delivery method



Dana Martin, PT, DSc; Ralph Utzman, PT, MPH, PhD

Learning objectives

  • List the characteristics of effective feedback
  • Discuss barriers to giving and receiving feedback
  • Recognize generational and cultural differences in how people prefer to give/receive feedback.
  • Describe the relationship between formative feedback and summative feedback
  • Apply tools that can be used to document and formalize formative feedback: a. Weekly planning form; b. Anecdotal Record; c.Critical incident report



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1Effective Feedback Draft video20200122.mp4
Type:E-Learning Course
Credit Categories
Domains:CCIP Booster; Effective Feedback

The following credits are available upon completion of these activities.

Total credits:  0.2
Key Dates
Available discounts:
  • Non Member
    (until 12/31/2030)
  • Member
    (until 12/31/2030)
* Prices in US Dollars