APTA Master Class: Optimizing PT–PTA Collaboration: Communication, Scope, and Clinical Partnership Across the Plan of Care
Includes a Live In-Person Event on 08/28/2026 at 1:00 PM (EDT)
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Register
- Non-Member - $799
- PT Member - $599
- PTA Member - $599
- Post-Professional Student - $599
- APTA Staff - Free!
Join us for this live, in person learning session on Friday, Aug. 28, from 1:00 - 5:00 pm and Saturday, Aug. 29, from 8:00 am - 3:00 pm (ET) at APTA Centennial Center in Alexandria, VA.
To enhance this dynamic learning experience, we’ve set up a discussion board for all participants. Since this session includes live interaction, you can use the board to ask questions, exchange ideas, and let the speaker(s) know which topics matter most to you. Feel free to post comments or questions whenever they arise.
Key features:
- Format: Live, Synchronous, interactive format
- Cost:
- $599 PT/PTA members
- $799 Non-members
- Earn CEU: 1.0 (10 contact hours)
Course Description:
Effective communication, role clarity, and appropriate utilization within the PT–PTA relationship are essential to patient safety, continuity of care, and team effectiveness. This master class examines PTA education, scope of practice, communication, delegation, and professional accountability, while addressing misconceptions that contribute to underutilization in clinical practice. Participants will explore barriers including role ambiguity, supervision gaps, documentation breakdowns, handoff failures, situational awareness, and team culture, along with their impact on practice and education. Drawing on evidence-informed strategies, the session highlights practical approaches to strengthen delegation, align care delivery with reimbursement considerations, and develop intra-professional competence through case-based learning, structured documentation practice, and team-based communication models. Tools such as SBAR, closed-loop communication, micro-huddles, escalation scripts, and structured handoffs will equip clinicians and educators to reduce risk, enhance efficiency, expand patient access, and improve outcomes.
Course Objectives: At the conclusion of this session, participants will be able to:
- Analyze key PT–PTA communication barriers and their impact on safety, care continuity, and team performance
- Differentiate situations requiring PT escalation or clarification to ensure safe delegation and effective supervision
- Integrate evidence‑based communication strategies into clinical practice and curricula to strengthen teamwork and handoffs
- Describe PTA entry‑level education, scope of practice, and core competencies to clarify role preparation
- Apply strategies to optimize PTA utilization through appropriate delegation, reimbursement alignment, and effective skill use
Amanda Heilman, PTA, MHS
Program Director and Academic Coordinator of Clinical Education
Western Iowa Tech Community College (WITCC)
Amanda Heilman, MHS, PTA, is the Program Director and Academic Coordinator of Clinical Education for the Physical Therapist Assistant program at Western Iowa Tech Community College(WITCC), where she leads program development, clinical education, and student success initiatives. She earned her AAS as a PTA from WITCC and her Master of Health Science in Health Science Education from Washburn University.
Her clinical background is in rural private practice, where she practiced as a PTA and served as a Site Coordinator of Clinical Education and Clinical Instructor, mentoring students and advancing collaborative, team-based patient care. She led health promotion programming and new hire training for PTs and PTAs.
Amanda began her academic career serving as an adjunct instructor. She enjoys working with students to strengthen clinical readiness skills, drive innovative curriculum design, and foster interdisciplinary collaboration with other health care programs in the area. She is especially passionate about advocacy, team-based care, and reducing health disparities by preparing PTAs to play a vital role in delivering high-quality healthcare in rural communities.
She is an active member of the American Physical Therapy Association (APTA), currently serving as Membership Secretary for the PTA Education Special Interest Group (PTAE SIG) within the APTA Academy of Education, and contributes to community health through her work with a local fall prevention coalition.
Laura Stevens, PTA
Outpatient Setting
Dignity Health Physical Therapy
Laura is a dedicated Physical Therapist Assistant who graduated from Carrington College in 2017. She earned her Bachelor of Science in Kinesiology, with a concentration in Sports Medicine, from California Baptist University in 2012.
Laura currently practices in outpatient settings with Dignity Health Physical Therapy in Southern Nevada. In addition to treating the outpatient population, she has expanded her clinical expertise to include care for patients with lymphedema. Her experience also includes time in an acute rehabilitation setting, as well as serving in leadership roles such as new hire training and supporting daily clinical operations. In addition to her clinical work, Laura is the co-host of The PT Assistants Podcast, a platform dedicated to Physical Therapist Assistants. Through the podcast, she shares insights, experiences, and knowledge gained throughout her career, with the goal of supporting and giving back to the PTA community.
Laura is passionate about providing high-quality, patient-centered care and is proud to be part of the team at Dignity Health Physical Therapy. Outside of work, she enjoys spending time with family and friends, being near or in the water, and visiting her home away from home, Disneyland.
Archana Vatwani, PT, DPT, EdD, MBA
Academic Program Director and Professor
University of St. Augustine for Health Sciences Doctor of Physical Therapy Program
Dr. Archana Vatwani, PT, DPT, EdD, MBA, CLWT, PMP, CEEAA, is the Academic Program Director and Professor for the Doctor of Physical Therapy programs at the University of St. Augustine for Health Sciences in Dallas, Texas. She earned her Doctor of Physical Therapy (DPT) from Temple University, her Master of Business Administration (MBA) from Holy Family University, and her Doctor of Education (EdD) in Education and Leadership in Healthcare from Nebraska Methodist College. With nearly two decades of clinical and academic experience at The Johns Hopkins Hospital, Nova Southeastern University, and Old Dominion University, Dr. Vatwani’s work centers on cultural humility, interprofessional education, leadership, operational processes, project management, and physical therapy practice in acute care and cardiovascular and pulmonary specialties. She is a Certified Lymphedema and Wound Care Therapist, Project Management Professional, and Certified Exercise Expert for Aging Adults. Her honors include the 2022 Healthcare Diversity Leader Award from the National Diversity Council and the 2022 Minority Faculty Development Award from the American Physical Therapy Association. She currently serves as Chair of the APTA Acute Care Education Committee and on the Nominating Committee for the APTA Academy of Leadership and Innovation’s Global Health Special Interest Group.
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.