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CCIP Booster Module 2: Using Feedback in Clinical Education

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    • PT Member - $49
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    • Student - $49
    • Post-Professional Student - $49

Performance feedback in clinical education is necessary to help with students’ growth and development. However, providing feedback can have its challenges. This module will remind the participant why feedback is so important as well as discuss the challenges associated with it. Examples of feedback as well as the APTA developed evaluation tools will be provided. After completing this module, the participant can expect to have a better understanding of feedback and feel more confident in providing it.

NOTE: There is no requirement as to the order in which you complete these Booster Modules.

Learning Objectives:

1. List the characteristics of effective feedback

2. Discuss barriers to given and receiving feedback

3. Recognize generational and cultural differences in how people prefer to give/receive feedback

4. Describe the relationship between formative feedback and summative feedback

5. Apply tools that can be used to document and formalize formative feedback: a. Weekly planning form; b. Anecdotal Record; c. Critical Incident report

Ralph R. Utzman


 Dr. Utzman is Professor and Director of Clinical Education at West Virginia University's Division of Physical Therapy. He earned a bachelor's degree in Physical Therapy and a Master of Public Health from WVU, and a PhD in Health Related Sciences/Physical Therapy track at the MCV Campus of Virginia Commonwealth University. Dr. Utzman has been a credentialed trainer for the CCIP Level 1 course since 1998 and the Level 2 course since 2010. He currently serves on the APTA's CCIP Advisory Workgroup.

Dana E. Martin


Dana is an Associate Teaching Faculty and Director of Clinical Education for the University of Missouri. Dana graduated with a Master’s in Physical Therapy from the University of Missouri in 2003 and Doctor of Science from Andrews University in 2011. Dana practiced in outpatient orthopedics full time where she assumed roles of clinical instructor and site coordinator of clinical education. Dana is a trainer for both the Credentialed Clinical Instructor Program (CCIP) Level I and Level II. She continues to be clinically active seeing patients in the department’s pro-bono clinic as well as through her PRN work. Dana serves as a clinical instructor in her department’s pro-bono clinic.

Course Instructions

  1. Click on the Contents tab to watch the course recording.
  2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
  3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
  4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

Need Assistance?

For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 


Open to view video.
Open to view video.
15 Questions  |  3 attempts  |  11/15 points to pass
15 Questions  |  3 attempts  |  11/15 points to pass Please complete the post-course assessment with a score of 70% or better. You have three attempts to obtain a passing score.
12 Questions
12 Questions Your comments are important to us! Submit your feedback about the course through this evaluation.
CEU Certificate
Up to 0.20 contact hours available  |  Certificate available
Up to 0.20 contact hours available  |  Certificate available Please download and save certificate for future use.