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CCIP Booster Module 2: Using Feedback in Clinical Education

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Performance feedback in clinical education is necessary to help with students’ growth and development. However, providing feedback can have its challenges. This module will remind the participant why feedback is so important as well as discuss the challenges associated with it. Examples of feedback as well as the APTA developed evaluation tools will be provided. After completing this module, the participant can expect to have a better understanding of feedback and feel more confident in providing it.

NOTE: There is no requirement as to the order in which you complete these Booster Modules.

Learning Objectives:

1. List the characteristics of effective feedback

2. Discuss barriers to given and receiving feedback

3. Recognize generational and cultural differences in how people prefer to give/receive feedback

4. Describe the relationship between formative feedback and summative feedback

5. Apply tools that can be used to document and formalize formative feedback: a. Weekly planning form; b. Anecdotal Record; c. Critical Incident report

Ralph R. Utzman

PT, MPH, PhD

Ralph R. Utzman, PT, MPH, PhD has been a physical therapist since 1989 and has been a clinical educator since 1990. He is currently Professor and Director of Clinical Education at West Virginia University. He has been a credentialed trainer for the Level 1 Credentialed Clinical Instructor Program since 1998 and for the Advanced/Level 2 program since 2010. He has served two terms on APTA’s Credentialed Clinical Instructor Advisory Workgroup and currently served on two of its subcommittees. In the WVU Physical Therapy program, he teaches courses in professional development, health policy and payment, and clinical administration in management. Clinically, he has practiced in numerous settings, including acute care, skilled nursing, home health, pediatrics, and outpatient. He currently sees patients in the WVU PT Faculty Practice with balance and vestibular impairments.

Dana E. Martin

PT, DSc

Dana is an Associate Teaching Faculty and Director of Clinical Education for the University of Missouri. Dana graduated with a Master’s in Physical Therapy from the University of Missouri in 2003 and Doctor of Science from Andrews University in 2011. Dana practiced in outpatient orthopedics full time where she assumed roles of clinical instructor and site coordinator of clinical education. Dana is a trainer for both the Credentialed Clinical Instructor Program (CCIP) Level I and Level II. She continues to be clinically active seeing patients in the department’s pro-bono clinic as well as through her PRN work. Dana serves as a clinical instructor in her department’s pro-bono clinic.

Course Instructions

  1. Click on the Contents tab to watch the course recording.
  2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
  3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
  4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

Need Assistance?

For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 

Key:

Complete
Failed
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Video
Open to view video.  |  36 minutes
Open to view video.  |  36 minutes
Assessment
15 Questions  |  3 attempts  |  11/15 points to pass
15 Questions  |  3 attempts  |  11/15 points to pass Please complete the post-course assessment with a score of 70% or better. You have three attempts to obtain a passing score.
Evaluation
12 Questions
12 Questions Your comments are important to us! Submit your feedback about the course through this evaluation.
CEU Certificate
Up to 0.20 contact hours available  |  Certificate available
Up to 0.20 contact hours available  |  Certificate available Please download and save certificate for future use.