APTA Learning Center

Your Access to Trusted Continuing Education

DEI: Cultural Competency and You: How Diversity and Inclusion Lead to a Better Clinical Environment

  • Register
    • Non-Member - $60
    • PT Member - $30
    • PTA Member - $30
    • Student - $30
    • Post-Professional Student - $30
    • Staff - Free!

The goal of this session is to advance institutional efforts in creating a diverse and inclusive culture and atmosphere for everyone- patients and staff alike, to drive clinical, educational, research and service excellence in physical therapy. 

Learning Objectives: 

After completing this course, you will be able to:

  1. Understand the current demographics within the PT industry
  2. Know why cultural diversity is important to clinical care
  3. Define key terms used in the discussion of DEI and cultural competency
  4. Understand LGBTQIA+ cultural competence research results
  5. Become an Ally and Upstander
  6. Implement Tangible Take Home Solutions to Improve Your Clinical Environment

 

Heidi Jannenga

PT, DPT, ATC

Dr. Heidi Jannenga is the co-founder and Chief Clinical Officer of WebPT, an nine-time Inc. 5000 honoree and the market-leading software solution for outpatient physical, occupational, and speech therapists. As a member of the board and senior management team, Heidi advises on WebPT’s product vision, company culture, branding efforts and internal operations, while advocating for the rehab therapy profession on a national and international scale.  WebPT is the fastest-growing physical therapy software in the country, employing over 600 people and serving more than 90,000 therapy professionals at more than 20,000 clinics. Heidi also recently launched Rizing Tide, which is a foundation dedicated to fostering diversity and inclusiveness in the physical therapy workforce. Rizing Tide provides scholarships to PT, PTA students and PT residents to advance diversity and inclusiveness in the physical therapy workforce and inspire better—and more accessible—patient care.  Dr. Tobey DeMott Yeates is an Assistant Professor, Director of Clinical Education, and the Associate Chair of Diversity, Equity and Inclusion in the Department of Physical Therapy and Human Movement Sciences at Northwestern University in Chicago, IL. She serves as the co-Chair of the department Diversity Committee and is a member of the APTA IL Chapter Diversity, Equity and Inclusion Committee. Her background education includes an MS in PT from the University of Rhode Island and a tDPT from Arcadia University in Beaver, Pa. Dr Yeates’ research interests include investigation of student experiences of microaggressions in clinical education. Dr Yeates is a co-recipient of the Daniel Linzer Award for Faculty Excellence in Diversity, Equity and Inclusion at Northwestern University.  Dr. Melissa Hofmann Melissa Hofmann, MSPT, PhD, is an Assistant Professor of Physical Therapy at Regis University. Dr. Hofmann’s educational background includes a BS/MS in Physical Therapy (D’Youville College, 2000) and a PhD in Research Methods and Statistics (University of Denver, 2016).  She has 21 years of clinical experience and continues to practice as a Senior Physical Therapist at the University of Colorado Health. As a member of the APTA, she is active in the neurologic, research, health policy, and education sections. Dr. Hofmann serves as a co-chair to the board for the LGBTQIA+ PT Proud Committee through the Health Policy Administration of the APTA.  Dr Hofmann is also a co-chair of APTA CO DEI Committee. She is a member of the University Diversity Council, the University Committee for the Anti-Hate Campaign, and the Queer Resource Alliance (QRA) at Regis University through the office of Diversity and Inclusivity Currently, Dr. Hofmann is the Primary Investigator for a multi-phase national mixed methods study examining LGBTQ+ cultural competence across the Physical Therapy profession. Dr. Hofmann has presented and facilitated discussion of research centered around LGBTQIA + Issues in Healthcare, Trauma Advocacy for Practitioners/Patients, Traumatic Brain Injury, and Stroke at local, state, and national levels.

Course Instructions

  1. Click on the Contents tab to watch the course recording.
  2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
  3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
  4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

Need Assistance?

For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 

Key:

Complete
Failed
Available
Locked
Recording
Open to view video.
Open to view video.
Assessment
15 Questions  |  3 attempts  |  11/15 points to pass
15 Questions  |  3 attempts  |  11/15 points to pass Please complete the post-course assessment with a score of 70% or better. You have three attempts to obtain a passing score.
Evaluation
12 Questions
12 Questions Your comments are important to us! Submit your feedback about the course through this evaluation.
CEU Certificate
Up to 0.10 contact hours available  |  Certificate available
Up to 0.10 contact hours available  |  Certificate available Download and save certificate for future use.