PRIVATE PRACTICE - How-To Series Chapter 5: Managing Human Resources

Recorded On: 06/01/2023

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This course was recorded in June 2023.

Level: Beginner/Intermediate

This webinar is complementary to the “The How-To Manual” of the APTA Private Practice. This webinar focuses on Chapter 5: Managing Human Resources. Save & Bundle by purchasing all 13 chapters of the How-To Series here!

Discuss how Physical Therapy Clinic owners must manage Human Resources. Speaker Dr. Ben Fung gives a brief summary of all of Chapter 5 of the “How to Manual” and reviews topics such as general requirements for compliance, payroll, recruiting, hiring, and employee handbooks. But then Ben takes a deeper dive and a look at hiring, and teamwork, and culture and why that is important for any business. He then discusses Management and supervision and the power balances between those situations that can occur. And finally, he wraps up with a good piece on conflict resolution and brings things full circle by talking about transparency, openness, and communication while summarizing the discussion and giving three key action steps the listener can take away and implement.

Upon completion of this course, you will be able to:

-identify categorical combinations of turnover risk; and, how to turn the ship around from “losing less” to “winning more”

-orient Team Excellence as a true north in the game of supervisorial angst

-use “the sweet spot” to key in on common ground for forward moving conflict resolution

Ben Fung

PT, DPT, MBA

Dr Ben Fung of UpDoc Media comes on to discuss how Physical Therapy Clinic owners must manage Human Resources. He gives a brief summary of all of CHapter 5 of the “How to Manual” and reviews topics such as general requirements for compliance, payroll, recruiting, hiring and employee handbooks. But then Ben takes a deeper dive and a look at hiring, and team work and culture, and why that is important for any business. He then discusses Management and supervision and the power balances between those situations that can occur. And finally, he wraps up with a good piece on conflict resolution and brings things full circle by talking about transparency, openness, and communication while summarizing the discussion and giving three key action steps the listener can take away and implement.

Course Instructions

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