PRIVATE PRACTICE – Protect Your Practice: Know When You Need Patient Authorization for Release of Records

Mary Daulong, PT, CHC, CHP, is the founder and CEO of Business & Compliance Management Systems, LLC (BCMS), established in 1985. For over 25 years, BCMS has specialized in supporting outpatient therapy practices and providers with federal and state regulatory compliance. 

Mary is a trailblazing physical therapist, distinguished as the first to earn Health Care Compliance certification, which she has maintained since 2002. She is also a certified HIPAA Professional through the HIPAA Academy. A dedicated member of the American Physical Therapy Association (APTA) and Texas Physical Therapy Association for nearly five decades, Mary has held leadership roles at national and component levels, chairing influential committees, including Governmental Affairs, Payment Policy, Risk Management, and Quality Assurance. For over two decades, she has been a featured compliance columnist for APTA Private Practice IMPACT Magazine, sharing her expertise with the outpatient therapy community.

Mary may be contact via email at daulongm@bcmscomp.com

Alicia Mahoney has dedicated over a decade to Business & Clinical Management Services (BCMS), shaping its growth and evolution into a leading compliance solutions provider for outpatient therapy practices nationwide. She served nearly eight years as Chief Operating Officer before being appointed President in 2024, where she continues to drive innovation through the launch of the Compliance Bubble software platform. Alicia’s expertise is in compliance program implementation—including OSHA, HIPAA, business operations, human resources, risk mitigation, and risk management .