APTA Learning Center

Your Access to Trusted Continuing Education

PT Educator Risk Management Toolkit

  • Register
    • Non-Member - Free!
    • PT Member - Free!
    • PTA Member - Free!
    • Student - Free!
    • Staff - Free!

    Continue

Welcome to the Risk Management Toolkit by the APTA Insurance Program provided by HPSO! 
This course is a practical teaching resource for educators to introduce students to risk management in physical therapy. Designed for future licensed PTs and PTAs, it covers malpractice, liability, and state board issues through real-world cases and legal concepts. Students will gain essential tools to understand professional risks and protect their licenses in clinical practice.
Key Takeaways
CEUs: 0.0
Format: Asynchronous 
Estimated completion time for all modules is approximately four hours.
You'll Learn: 
  • The foundations of malpractice in physical therapy
  • Navigate the litigation process with confidence
  • Identify and avoid top liability risks
  • Protect your professional license
  • Apply practical management strategies

  • PT Educator Risk Management Toolkit - Malpractice 101 and Managing Adverse Events
    Contains 4 Component(s), Includes Credits
    Component Credit Type State/Medical Type Available Credits Earned Credits
    Certificate of Completion Medical CEU 0.00 0.00

    (LMS-HPSO-Risk-Manage-Toolkit-1)

    Welcome to the first course of the PT Educator Risk Management Toolkit!
    By the end of this course, you’ll not only understand the legal implications of malpractice but also gain practical tools to foster a culture of safety, accountability, and continuous improvement in your future practice.

    Key Features
    CEUs: 0.0
    Format: Asynchronous
    What You'll Learn:
    - The legal concept of negligence
    - Duty, Breach, Cause, Harm
    - The litigation process
    - Everyday practice and defenses to malpractice allegations

    Jennifer Flynn, CPHRM

    Vice President, Healthcare Risk Management

    Aon/Healthcare Providers Service Organization (HPSO)

    Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 22 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. Jennifer is a Certified Healthcare Risk Management Professional and licensed Property and casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.

    Disclosure(s): No financial relationships to disclose

    Course Instructions

    1. Click on the Contents tab to watch the course recording.
    2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
    3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
    4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

    Need Assistance?

    For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 

  • PT Educator Risk Management Toolkit - Top Sources of Liability for Physical Therapy Professionals: Metrics, Cases and Recommendations
    Contains 4 Component(s), Includes Credits
    Component Credit Type State/Medical Type Available Credits Earned Credits
    Certificate of Completion Medical CEU 0.00 0.00

    (LMS-HPSO-Risk-Manage-Toolkit-2)

    Welcome to the second course of the PT Educator Risk Management Toolkit!
    This course introduces physical therapy students to the most common sources of malpractice claims in the profession. Through real case examples and national liability data, students will explore how legal risks arise in clinical practice and how to prevent them. Topics include malpractice fundamentals, supervision and delegation, patient-provider relationship challenges, and practical risk control strategies to support safe, ethical care.
    Key Features 
     CEUs: 0.0 
     Format: Asynchronous 
     What You'll Learn: 
     - Case studies
     - Malpractice claims data
     - Risk management recommendations

    Course Instructions

    1. Click on the Contents tab to watch the course recording.
    2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
    3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
    4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

    Need Assistance?

    For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 

  • PT Educator Risk Management Toolkit - Protecting Your License Against Common State Board of Physical Therapy Matters
    Contains 4 Component(s), Includes Credits
    Component Credit Type State/Medical Type Available Credits Earned Credits
    Certificate of Completion Medical CEU 0.00 0.00

    (LMS-HPSO-Risk-Manage-Toolkit-3)

    Welcome to the third course of the PT Educator Risk Management Toolkit!
    This course equips physical therapists with essential knowledge to protect their licenses from common state board issues. Learners will explore the role of state boards, the disciplinary process, and the difference between license protection and professional liability. Real-world case studies and data-driven insights highlight top allegations, board actions, and practical risk control strategies to help safeguard professional standing.

    Key Features:
    • CEUs: 0.0 (1 contact hour)
    • Format: Asynchronous 
    • You'll Learn:
      • The mission and role of state boards of physical therapy.
      • Key differences between license protection and professional liability insurance.
      • How the disciplinary process unfolds—from investigation to resolution.
      • Risk control strategies to safeguard your license in everyday practice.

    Course Instructions

    1. Click on the Contents tab to watch the course recording.
    2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
    3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
    4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

    Need Assistance?

    For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org. 

  • PT Educator Risk Management Toolkit - Professional Liability Insurance: What Every Physical Therapist Should Know
    Contains 4 Component(s), Includes Credits
    Component Credit Type State/Medical Type Available Credits Earned Credits
    Certificate of Completion Medical CEU 0.00 0.00

    (LMS-HPSO-Risk-Manage-Toolkit-4)

    Welcome to the fourth course of the PT Educator Risk Management Toolkit!
    This module equips physical therapists with essential knowledge about professional liability insurance (PLI) and risk management strategies. Learners will explore how to identify and mitigate professional risks, evaluate insurance providers and policies, and understand when and how to engage their insurer. Through real-world scenarios and practical guidance, this course empowers clinicians to make informed decisions that protect their practice, license, and livelihood.


    Key Features:
    • CEUs: 0.0 (1 contact hour)
    • Format: Asynchronous 
    • You'll Learn:
      • Define risk management and apply its core steps: identify, assess, mitigate, and monitor.
      • Describe key risk control strategies: avoidance, reduction, transfer, and acceptance.
      • Explain professional liability insurance and who needs it.
      • Assess insurers based on reputation, financial strength, and claims support.
      • Identify essential policy features like legal defense, license protection, and riders.

    Course Instructions

    1. Click on the Contents tab to watch the course recording.
    2. Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
    3. Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
    4. Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page. 

    Need Assistance?

    For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.