
PT Educator Risk Management Toolkit - Malpractice 101 and Managing Adverse Events
Welcome to the first course of the PT Educator Risk Management Toolkit!
By the end of this course, you’ll not only understand the legal implications of malpractice but also gain practical tools to foster a culture of safety, accountability, and continuous improvement in your future practice.
Key Features
CEUs: 0.0
Format: Asynchronous
What You'll Learn:
- The legal concept of negligence
- Duty, Breach, Cause, Harm
- The litigation process
- Everyday practice and defenses to malpractice allegations

Jennifer Flynn, CPHRM
Vice President, Healthcare Risk Management
Aon/Healthcare Providers Service Organization (HPSO)
Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 22 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. Jennifer is a Certified Healthcare Risk Management Professional and licensed Property and casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.
Disclosure(s): No financial relationships to disclose
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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