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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 02/25/2025 at 7:00 PM (EST)
This session explores the critical role of staffing in meeting service demand and growing organizations, emphasizing the importance of recruiting and retaining top talent. Participants will learn how to integrate employee experience metrics, such as eNPS, turnover rates, happiness, and joy in work, into their business health dashboards.
This course is scheduled for February 25, 2024.
Course level: Beginner
For most of our businesses, the demand for our services outweighs our capacity and the biggest limitation is staffing. We need to recruit and retain top-notch people to meet the needs of our communities and grow our organizations. In this session, we will walk through a overview of typical current ways in which we measure overall business health and the missed opportunity of not including people metrics in our dashboards. We will outline some of the more common employee experience measures you might track and how. This includes some "standard" measures like eNPS and turnover rate, as well as more seemingly subjective measures like happiness and joy in work. Participants will be inspired to consider the value and impact of measuring their employee experience and leave with an understanding of simple and more complicated ways in which to do so.
Upon completion of this webinar, participants should be able to:
- Understand the importance of measuring the employee experience.
- Identify at least one way in which you can measure employee experience.
- Be inspired to measure your employee experience in some way and commit to the next steps.
Lori Dillon, MPA
Chief People Officer
Therapeutic Associates Inc
Lori joined the Therapeutic Associates Physical Therapy team in 2006 after starting her career in non-profit arts administration and as a professional performer. She is currently Therapeutic Associates’ Chief People Officer, collaborating with teammates in HR, Talent Acquisition, Learning and Development, and People Analytics to ensure that the experience of the people of the organization thrives alongside the financial, operational and customer experience aspects of overall organizational health. In addition to tracking more "traditional" data points to measure this experience over time, Lori and her team led Therapeutic Associates through a year-long, research-supported journey to formally measure "joy in work" starting in 2023. In 2012, Lori completed her Masters in Public Administration from the University of Washington. In her free time, she enjoys reading and cooking, hanging out with her husband, family and friends, patronizing the arts, and cheering for her beloved Green Bay Packers.
Chris Hoekstra, PT, DPT, PhD
Chief Clinical Transformation Officer
Therapeutic Associates Inc.
Dr. Hoekstra is an executive, practitioner, educator, researcher, and data analyst with deep expertise in organizational behavior and technology adoption. He currently serves as the Chief Clinical Transformation Officer for Therapeutic Associates and an Adjunct Assistant Professor in the Department of Medical Informatics and Clinical Epidemiology at the Oregon Health & Science University School of Medicine. He participated in the PT Outcomes Registry as an inaugural Scientific Advisory Panel member. He has published in the areas of outcomes improvement, measure psychometrics, and technology adoption to improve clinical outcomes. Chris teaches courses in PT and medical professional and post-professional programs, including organizational behavior, qualitative research methods, and business administration. In addition to his clinical, research, and teaching responsibilities, he consults with physical therapy and medical practices related to EHR optimization and implementation, business intelligence and data analytics, and leadership development.
Disclosure(s): No financial relationships to disclose
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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Contains 14 Component(s), Includes Credits Includes a Live Web Event on 02/05/2025 at 1:00 PM (EST)
(Professionalism-Ethics-Series-Course4) This course series provides a comprehensive exploration of professionalism and ethics across various practice settings, including orthopaedics and sports, neurology, pediatrics, and acute care. Through case studies and discussions, participants will develop a strong understanding of how to maintain high ethical standards and professionalism in their clinical work. (0.4 CEU = 4 contact hours)
This course is part of the Professionalism and Ethics in Physical Therapy: 4-Part Course Series.
This course explores professionalism and ethical dilemmas across various practice settings, including orthopaedics and sports, acute care, pediatrics, and neurology. Through case studies and interactive learning, participants will tackle ethical dilemmas with expert advice from experienced clinicians in the field.
Key Features:
- Purchase Information: Free for students, $25 for members/post-professional members, and $50 for non-members.
- Learning Format: Mixed asynchronous and synchronous content.
- Release Dates: Live sessions held on Wednesday, February 5 and Thursday, February 6
- Target Audience: Clinicians with an interest in orthopaedic/sports, acute care, pediatrics, and neurologic settings.
Course Details:
- Orthopaedics and Sports Medicine
- Instructor: Dustin Willis, PT, DPT, PhD
- Acute Care Settings
- Instructors: Jessica Marengo, PT, DPT, SM; Babette Sanders, PT, DPT, MS, FAPTA
- Pediatrics
- Instructors: Magdalena Oledzka, PT, PhD, DPT, MBA; Rebecca Leonard, PT, DPT, MS, PhD; Kristen Snarski, PT, PhD
- Neurologic
- Instructor: Sarah Caston, PT, DPT, NCS
Enhance your ability to adapt ethical practices and maintain high professionalism standards - register today! (0.4 CEUs / 4 contact hours for each session)
Sarah Caston
PT, DPT
Dr. Sarah Caston is physical therapist who is board- certified neurologic and geriatric PT. She is an Associate Professor within Emory University’s Division of Physical Therapy. Dr. Caston received her BS in Rehabilitation Science from University of Pittsburgh in 2008 and her DPT in 2011 from Emory University. She recently completed a Master’s degree in Bioethics and Emory’s Center for Ethics. Dr. Caston’s passion for ethics in physical therapy was cultivated as a clinician where she witnessed both the gifts and limitations of the biomedical approach to care, and grew at the intersections of humanism justice and a desire for greater flourishing for patients and clinicians.
Rebecca Leonard
PT, DPT, PhD
Dr. Rebecca Leonard is a Board-Certified Clinical Specialist in Pediatric Physical Therapy. She earned her physical therapy degree from the University of Connecticut, a Master's in Physiology from Marshall University, a T-DPT, and a PhD from Rocky Mountain University of Health Professions. She is an adjunct professor at Marymount University, teaching the pediatric course for third-year physical therapy graduate students. She has served as an adjunct professor at Rocky Mountain University of Health Professions, teaching the Family Studies course.
Dr. Leonard developed, owned, and directed Early Intervention Associates, a private pediatric physical therapy practice, for over 38 years until 2021. She continues as an active practitioner at EIA, pursuing and fostering continual learning to enhance the practice. She has enjoyed APTA activities with the awards committee, reviewing manuscripts and engaging with the Delphi survey for Angelman’s Syndrome Video Assessment for the development of a gross motor exam. For over 20 years, she has participated in Music and Motion, a dance program at Maryland Youth Ballet for children with disabilities.
Dr. Leonard received the Marymount University Physical Therapy Award for Clinical Excellence in 2017 and the APTA recognition for the Henry O. and Florence P. Kendall Practice Award in 2018.
Jessica Marengo
PT, DPT
Jessica Marengo, PT, DPT, SM is a physical therapist and current Duke University Faculty Development Resident. She is a Visiting Assistant Clinical Professor at Northeastern University and an Adjunct Assistant Professor at the University of Pittsburgh. Dr. Marengo earned both her BS in Rehabilitation Science and her Doctorate of Physical Therapy at Northeastern University. She recently completed her Master of Science in Bioethics at Harvard Medical School, where her research centered on disparate access to solid organ transplant for individuals with physical disabilities. Dr. Marengo has presented nationally at the American Physical Therapy Association’s Combined Sections Meeting. Her work in bioethics has been recognized by the International Neuroethics Society and she was awarded an honorable mention for the 2023 Henry K. Beecher Prize in Medical Ethics. Jessica specializes in critical care rehabilitation with a particular focus on the care of patients pre and post heart and lung transplantation.
Magdalena Oledzka
PT, DPT, PhD, MBA
Dr. Magdalena M. Oledzka is a Board-Certified Clinical Specialist in Pediatric Physical Therapy with over 25 years of experience in the field. She earned her Bachelor of Science from Hunter College in 1998, followed by a Master of Business Administration from Baruch College in 2008, and a Doctor of Philosophy in Pediatric Science from Rocky Mountain University of Health Professions in 2018. Currently, she serves as an adjunct professor in the Pediatric PhD program at Rocky Mountain University and has previously held a position as an assistant adjunct professor at Brooklyn College.
Dr. Oledzka has been a member of the pediatric rehabilitation team at the Hospital for Special Surgery since 2007, where she is now the Clinical Lead at the Pediatric Rehabilitation and Young Athlete Center. Her research on the topic of congenital muscular torticollis has garnered recognition from the Academy of Pediatric Physical Therapy, earning her the 2020 Dissertation Award.
Dr. Oledzka has traveled to China and Ghana to support and educate local pediatric therapists. She has authored numerous publications in peer-reviewed journals on congenital muscular torticollis (CMT) and has presented lectures across the U.S. and internationally on topics including infant development, cerebral palsy, and fostering motor competence in children of all abilities.
Babette Sanders
PT, DPT, MS
Babette Seligmann Sanders, PT, DPT, MS, FAPTA is a professor emeritus (2022) from the Department of Physical Therapy and Human Movement Sciences, Feinberg School of Medicine, Northwestern University. She was involved in DPT courses including ethics in Professional Role Development and Psychosocial Aspects of Human Behavior. She is currently serving as the Ethics Liaison for the Academy of Acute Care Physical Therapy, a delegate to the APTA House of Delegates from Illinois and a member of CAPTE (ASCC-RAI panel). She previously served on the APTA Board of Directors from 1997-2003 and as APTA Secretary from 2004-2010. During this time, she served as the APTA Board Liaison to the Ethics and Judicial Committee and was involved in the development of the APTA Code of Ethics,(2009).
Kristen Snarski
PT, PhD
Dr. Kristen Snarski is a Board-Certified Clinical Specialist in Pediatric Physical Therapy who earned a Bachelor of Science from Ithaca College in 1987, a Master of Health Science in Pediatric Physical Therapy from the University of Indianapolis in 1994, and a Doctor of Philosophy from Rocky Mountain University of Health Professions in 2018. She is currently an Associate Professor in the Doctor of Physical Therapy program at Gannon University, where she teaches pediatric content and the evidence-based practice course sequence.
In addition, Dr. Snarski helped create and teaches in Gannon University's undergraduate Minor in Innovation and Creativity, where she co-teaches a philosophy and ethical reasoning course. Before transitioning into academia, Dr. Snarski spent 25 years in full-time pediatric clinical practice. She maintains a small clinical practice, working with children and families in early intervention, preschool, and outpatient settings.
Dustin Willis
PT, DPT, PhD(c), OCS, FAAOMPT
Dr. Willis grew up in the San Bernardino/Redlands areas of the Inland Empire in Southern California. He graduated with his Bachelor of Science (BS) in Exercise and Sports Medicine with an emphasis in Human Performance from California Lutheran University in Thousand Oaks, CA in 2011. During his time there he served as a lab assistant in the Biomechanics and Exercise Physiology courses, where they got to use the same 3D equipment that Pixar studies uses to create their amazing films. He then went on to receive his Doctor of Physical Therapy (DPT) from Loma Linda University in 2014, where he was presented with the Dean’s Award, the Clinical Excellence Award, and the Fred B. Moore Mission Service Award upon graduation. Loma Linda University has also since named Dustin a Rising Star in 2017 as well as a Distinguished Alumni in 2022. Immediately after graduating, Dr. Willis completed the Orthopedic Residency Program at Rancho Physical Therapy in Murrieta, CA in 2015, after which Dr. Willis passed his Orthopedic Clinical Specialist (OCS) exam. In 2016, he then completed two fellowships concurrently, both Kaiser Permanente Southern California’s Sports and Manual Therapy Fellowship, as well as the Lower Extremity Biomechanics Fellowship at the Movement Performance Institute, both located in Los Angeles, CA. This led to him becoming distinguished as a Fellow of the American Academy of Orthopedic Manual Physical Therapists (FAAOMPT). The following year, Dr. Willis joined and completed the inaugural cohort for Azusa Pacific University’s Movement Performance Fellowship in 2017.
Additionally, Dr. Willis is nearing completion of his PhD dissertation, which looks to provide a better understanding of the patient-provider interaction and the underlying mechanisms for the healing power of empathy and compassion.
When not in the classroom, Dr. Willis works for The Los Angeles Lakers, Quantum Performance, and Move Lab Los Angeles, where he helps professional and recreational athletes to help keep them healthy, recover from injuries, and perform at an optimal level.Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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Register
- Non-Member - $25
- PT Member - $15
- PTA Member - $15
- Student - Free!
- Post-Professional Student - $15
- Staff - Free!
- More Information
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Contains 20 Component(s), Includes Credits Includes a Live Web Event on 02/05/2025 at 1:00 PM (EST)
(Professionalism-Ethics-Series-Advanced) Enhance your expertise in professionalism and ethical practices with our advanced two-part series, tailored for faculty, clinicians, and clinical educators. Choose from specialized training paths and explore ethical practices in diverse settings, with courses led by expert speakers. (0.8 CEU = 8 contact hours)
Dive into advanced learning with this two-part series, featuring the final two courses in our Professionalism and Ethics in Physical Therapy: 4-Part Course Series.
Enhance your expertise with specialized courses tailored for various roles, including faculty, Directors of Clinical Education (DCE), Site Coordinators of Clinical Education (SCCE), Clinical Instructors (CI), residents, fellows, and clinicians. Explore ethical practices in settings like acute care, pediatrics, orthopaedics, sports, and neurology. Courses are led by expert speakers with extensive experience and research backgrounds.
Key Features:
- Purchase Information: Free for students, $25 for members/post-professional members, and $50 for non-members.
- Learning Formats: Course 3 is asynchronous; Course 4 includes live sessions.
- Release Dates: Course 3 on February 5; Course 4 live session on February 5.
- Target Audience: Faculty, clinicians, residents, fellows, and clinical instructors.
Course Details:
Prerequisites: Module 1 and Module 2 - Releases January 13
Course 3: Navigating Ethical Dilemmas with Tailored Training Based on Your Role (0.4 CEUs) – Releases February 5
- Key topics: Ethical dilemmas for Faculty, DCEs, SCCEs, CIs, Residents/Fellows, Clinicians, and Students with case-based examples.
Course 4: Ethical Practices Across Practice Settings (0.4 CEUs) – Releases February 5 and 6
- Key topics: Ethical dilemmas in orthopedic, acute care, pediatric, and neurologic settings, with practical strategies.
Sarah Caston
PT, DPT
Dr. Sarah Caston is physical therapist who is board- certified neurologic and geriatric PT. She is an Associate Professor within Emory University’s Division of Physical Therapy. Dr. Caston received her BS in Rehabilitation Science from University of Pittsburgh in 2008 and her DPT in 2011 from Emory University. She recently completed a Master’s degree in Bioethics and Emory’s Center for Ethics. Dr. Caston’s passion for ethics in physical therapy was cultivated as a clinician where she witnessed both the gifts and limitations of the biomedical approach to care, and grew at the intersections of humanism justice and a desire for greater flourishing for patients and clinicians.
Becca Ditwiler
PT, DPT, PhD
Dr. Rebecca Edgeworth Ditwiler, an Associate Professor at the University of South Florida, is a board-certified orthopaedic specialist in physical therapy. With a PhD in Ethical Leadership, her research and teaching focus on ethics, professionalism, and leadership in the field. She also serves on the APTA Ethics and Judicial Committee.
Full Bio
Rebecca Edgeworth Ditwiler, PT, DPT, PhD is an Associate Professor and board-certified orthopaedic specialist in physical therapy. She is a practicing physical therapist and educator in the School of Physical Therapy and Rehabilitation Sciences at the University of South Florida in Tampa. Dr. Ditwiler is DPT Curriculum Coordinator and oversees interprofessional education in that role. Becca Ditwiler received her DPT from Washington University in St. Louis in 2011 and completed a BS in Movement Science from the University of Michigan. Becca also completed a PhD in Ethical Leadership with a focus in higher education. Her research focuses on ethics, professionalism, and leadership. Dr. Ditwiler has also participated in clinical research and clinical service throughout her career. She currently serves on the APTA Ethics and Judicial Committee and is an active member of the Florida Physical Therapy Association. She is part of USF’s Academy of Distinguished Educators.
Seth Kress
PT, DPT
Rebecca Leonard
PT, DPT, PhD
Dr. Rebecca Leonard is a Board-Certified Clinical Specialist in Pediatric Physical Therapy. She earned her physical therapy degree from the University of Connecticut, a Master's in Physiology from Marshall University, a T-DPT, and a PhD from Rocky Mountain University of Health Professions. She is an adjunct professor at Marymount University, teaching the pediatric course for third-year physical therapy graduate students. She has served as an adjunct professor at Rocky Mountain University of Health Professions, teaching the Family Studies course.
Dr. Leonard developed, owned, and directed Early Intervention Associates, a private pediatric physical therapy practice, for over 38 years until 2021. She continues as an active practitioner at EIA, pursuing and fostering continual learning to enhance the practice. She has enjoyed APTA activities with the awards committee, reviewing manuscripts and engaging with the Delphi survey for Angelman’s Syndrome Video Assessment for the development of a gross motor exam. For over 20 years, she has participated in Music and Motion, a dance program at Maryland Youth Ballet for children with disabilities.
Dr. Leonard received the Marymount University Physical Therapy Award for Clinical Excellence in 2017 and the APTA recognition for the Henry O. and Florence P. Kendall Practice Award in 2018.
Sarah Luna
PT, DPT, PhD
Dr. Sarah Luna is a physical therapist and an Associate Professor in the School of Rehabilitation Sciences at University of the Incarnate Word. Dr. Luna earned a bachelor’s degree in Exercise and Sports Science from Texas State University in 2001, a Doctor of Physical Therapy degree from Regis University in 2004, and a PhD in Translational Science from the University of Texas Health Science Center at San Antonio in 2024. Dr. Luna has taught ethics and professionalism in physical therapy education since 2013, and she promoted humanities, ethics, and professionalism in physical therapy education through her leadership committee work within ACAPT’s former Consortium for Humanities, Ethics, and Professionalism. Dr. Luna has presented and published class activities that address difficult ethical and professional topics, such as academic dishonesty and communicating about sexuality and disability with patients and clients.
Jessica Marengo
PT, DPT
Jessica Marengo, PT, DPT, SM is a physical therapist and current Duke University Faculty Development Resident. She is a Visiting Assistant Clinical Professor at Northeastern University and an Adjunct Assistant Professor at the University of Pittsburgh. Dr. Marengo earned both her BS in Rehabilitation Science and her Doctorate of Physical Therapy at Northeastern University. She recently completed her Master of Science in Bioethics at Harvard Medical School, where her research centered on disparate access to solid organ transplant for individuals with physical disabilities. Dr. Marengo has presented nationally at the American Physical Therapy Association’s Combined Sections Meeting. Her work in bioethics has been recognized by the International Neuroethics Society and she was awarded an honorable mention for the 2023 Henry K. Beecher Prize in Medical Ethics. Jessica specializes in critical care rehabilitation with a particular focus on the care of patients pre and post heart and lung transplantation.
Magdalena Oledzka
PT, DPT, PhD, MBA
Dr. Magdalena M. Oledzka is a Board-Certified Clinical Specialist in Pediatric Physical Therapy with over 25 years of experience in the field. She earned her Bachelor of Science from Hunter College in 1998, followed by a Master of Business Administration from Baruch College in 2008, and a Doctor of Philosophy in Pediatric Science from Rocky Mountain University of Health Professions in 2018. Currently, she serves as an adjunct professor in the Pediatric PhD program at Rocky Mountain University and has previously held a position as an assistant adjunct professor at Brooklyn College.
Dr. Oledzka has been a member of the pediatric rehabilitation team at the Hospital for Special Surgery since 2007, where she is now the Clinical Lead at the Pediatric Rehabilitation and Young Athlete Center. Her research on the topic of congenital muscular torticollis has garnered recognition from the Academy of Pediatric Physical Therapy, earning her the 2020 Dissertation Award.
Dr. Oledzka has traveled to China and Ghana to support and educate local pediatric therapists. She has authored numerous publications in peer-reviewed journals on congenital muscular torticollis (CMT) and has presented lectures across the U.S. and internationally on topics including infant development, cerebral palsy, and fostering motor competence in children of all abilities.
Tara Pearce
Janet Readinger
PT, DPT
Babette Sanders
PT, DPT, MS
Babette Seligmann Sanders, PT, DPT, MS, FAPTA is a professor emeritus (2022) from the Department of Physical Therapy and Human Movement Sciences, Feinberg School of Medicine, Northwestern University. She was involved in DPT courses including ethics in Professional Role Development and Psychosocial Aspects of Human Behavior. She is currently serving as the Ethics Liaison for the Academy of Acute Care Physical Therapy, a delegate to the APTA House of Delegates from Illinois and a member of CAPTE (ASCC-RAI panel). She previously served on the APTA Board of Directors from 1997-2003 and as APTA Secretary from 2004-2010. During this time, she served as the APTA Board Liaison to the Ethics and Judicial Committee and was involved in the development of the APTA Code of Ethics,(2009).
Kristen Snarski
PT, PhD
Dr. Kristen Snarski is a Board-Certified Clinical Specialist in Pediatric Physical Therapy who earned a Bachelor of Science from Ithaca College in 1987, a Master of Health Science in Pediatric Physical Therapy from the University of Indianapolis in 1994, and a Doctor of Philosophy from Rocky Mountain University of Health Professions in 2018. She is currently an Associate Professor in the Doctor of Physical Therapy program at Gannon University, where she teaches pediatric content and the evidence-based practice course sequence.
In addition, Dr. Snarski helped create and teaches in Gannon University's undergraduate Minor in Innovation and Creativity, where she co-teaches a philosophy and ethical reasoning course. Before transitioning into academia, Dr. Snarski spent 25 years in full-time pediatric clinical practice. She maintains a small clinical practice, working with children and families in early intervention, preschool, and outpatient settings.
Dustin Willis
PT, DPT, PhD(c), OCS, FAAOMPT
Dr. Willis grew up in the San Bernardino/Redlands areas of the Inland Empire in Southern California. He graduated with his Bachelor of Science (BS) in Exercise and Sports Medicine with an emphasis in Human Performance from California Lutheran University in Thousand Oaks, CA in 2011. During his time there he served as a lab assistant in the Biomechanics and Exercise Physiology courses, where they got to use the same 3D equipment that Pixar studies uses to create their amazing films. He then went on to receive his Doctor of Physical Therapy (DPT) from Loma Linda University in 2014, where he was presented with the Dean’s Award, the Clinical Excellence Award, and the Fred B. Moore Mission Service Award upon graduation. Loma Linda University has also since named Dustin a Rising Star in 2017 as well as a Distinguished Alumni in 2022. Immediately after graduating, Dr. Willis completed the Orthopedic Residency Program at Rancho Physical Therapy in Murrieta, CA in 2015, after which Dr. Willis passed his Orthopedic Clinical Specialist (OCS) exam. In 2016, he then completed two fellowships concurrently, both Kaiser Permanente Southern California’s Sports and Manual Therapy Fellowship, as well as the Lower Extremity Biomechanics Fellowship at the Movement Performance Institute, both located in Los Angeles, CA. This led to him becoming distinguished as a Fellow of the American Academy of Orthopedic Manual Physical Therapists (FAAOMPT). The following year, Dr. Willis joined and completed the inaugural cohort for Azusa Pacific University’s Movement Performance Fellowship in 2017.
Additionally, Dr. Willis is nearing completion of his PhD dissertation, which looks to provide a better understanding of the patient-provider interaction and the underlying mechanisms for the healing power of empathy and compassion.
When not in the classroom, Dr. Willis works for The Los Angeles Lakers, Quantum Performance, and Move Lab Los Angeles, where he helps professional and recreational athletes to help keep them healthy, recover from injuries, and perform at an optimal level.Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
-
Register
- Non-Member - $50
- PT Member - $25
- PTA Member - $25
- Student - Free!
- Post-Professional Student - $25
- Staff - Free!
- More Information
-
Contains 4 Product(s)
(Professionalism-Ethics-Series) This 4-part course series on professionalism and ethics in physical therapy explores historical development, ethical decision-making frameworks, and current trends and challenges. Click on the course title above for more details. (2.0 CEU = 20 contact hours)
Explore professionalism and ethics in physical therapy with this 4-part course series. You'll learn about the historical development of these principles, ethical decision-making frameworks, and current trends and challenges.
Key Features
- Purchase Information: Free for students, $25 for members/post-professional members, $50 for non-members
- Mixed Asynchronous and Synchronous Formats:
- Courses 1, 2, and 3 are asynchronous
- Course 4 is synchronous on February 5 and 6, 2025.
- Release Dates:
- Courses 1 and 2: Available Now!
- Course 3: Wednesday, February 5
- Course 4: Wednesday, February 5 and Thursday, February 6
Course Details:
- Course 1: Core Concepts in Professionalism and Ethics (0.5 CEUs / 5 contact hours)
- Course 2: Ethical Decision-Making in Professional Practice (0.7 CEUs / 7 contact hours)
- Course 3: Navigating Ethical Dilemmas with Tailored Training Based on Your Role (0.4 CEUs / 4 contact hours)
- Training for Faculty Members, DCEs, SCCE, Clinical Instructors, Residents, Fellows, Clinicians, and Students
- Course 4: Ethical Practices Across Practice Settings (0.4 CEUs / 4 contact hours)
- Training for Orthopaedic/Sports Medicine, Acute Care, Pediatric, and Neurologic Practitioners
Join us to deepen your understanding and enhance your practice!
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Register
- Non-Member - $50
- PT Member - $25
- PTA Member - $25
- Student - Free!
- Post-Professional Student - $25
- Staff - Free!
- More Information
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Contains 11 Component(s), Includes Credits
(Professionalism-Ethics-Series-Course3) This course offers tailored learning experiences focused on ethical dilemmas commonly experienced in the field and strategies to approach them for faculty members, DCEs, SCCEs, CIs, residents, fellows, and clinicians alike. Join us to enhance your understanding of how to navigate moral distress and ethical challenges effectively. (0.4 CEU = 4 contact hours)
This course provides customized learning experiences for faculty, Directors of Clinical Education (DCEs), Site Coordinators of Clinical Education (SCCEs), residents, fellows, and clinicians, exploring ethical dilemmas commonly experienced in the field and strategies to overcome them.
Key Features:
- Purchase Information: Free for students, $15 for members/post-professional members, $25 for non-members
- Learning Format: All courses are asynchronous
- Release Dates: Wednesday, February 5
- Target Audience: Faculty, clinicians, residents, fellows, and clinical instructors.
Course Details:
- Module 1 - Faculty Insights: Navigating Moral Distress and Ethical Challenges in Education, empowering faculty and educators to navigate moral distress in educational environments, focusing on the integration of professionalism and ethics in their teaching.
- Intended audience: Faculty members.
- Module 2 - Professionalism and Ethics in Clinical Education, equipping DCEs with insights and strategies to enhance professionalism and ethics in clinical training environments.
- Intended audience: Directors of Clinical Education (DCEs).
- Module 3 - Professionalism and Ethics in Clinical Settings, equipping clinicians with essential tools to effectively apply professionalism and ethics in clinical settings, fostering integrity and ethical decision-making in their practice.
- Intended audience: Site Coordinators of Clinical Education (SCCE), clinical instructors (CI), residents and fellows, and clinicians.
Enhance your understanding of professionalism and ethics and register today! (0.4 CEUs / 4 contact hours)
This course is part of the Professionalism and Ethics in Physical Therapy: 4-Part Course Series.
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Register
- Non-Member - $25
- PT Member - $15
- PTA Member - $15
- Student - Free!
- Post-Professional Student - $15
- Staff - Free!
- More Information
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Contains 4 Component(s), Includes Credits
This session explores key types of insurance plans commonly encountered in private practice, including private insurance, Medicaid, Medicare Advantage, Workers’ Compensation, ERISA, and cash pay options. Participants will leave with practical takeaways and strategies for managing these insurance variations in a clinical setting.
Different types of insurance have big implications for your practice and its viability. Is private insurance always best? Is Medicaid a bad bet? How are ACA plans different from large employer or state-regulated plans? This session explores key types of insurance plans commonly encountered in private practice, including private insurance, Medicaid, Medicare Advantage, Workers’ Compensation, ERISA, and cash pay options. Participants will leave with practical takeaways and strategies for managing these insurance variations in a clinical setting.
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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Register
- Non-Member - Free!
- PT Member - Free!
- PTA Member - Free!
- Student - Free!
- Post-Professional Student - Free!
- Staff - Free!
- More Information
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Contains 3 Component(s), Includes Credits
This webinar will provide participants with regulatory and payment changes that will impact outpatient physical, occupational, and speech therapy services in calendar year 2025.
This course is scheduled for December 16, 2024.
Course level: Multiple Levels
It’s a new year and with that, new, revised and deleted CPT codes become effective on January 1, 2024 and payment changes occur in terms of the annual Medicare therapy threshold dollar amount, use of the KX modifier for claims exceeding the therapy threshold, the targeted medical review process for claims exceeding $3000 in a calendar year and the annual Medicare Part B deductible and its impact on the annual therapy threshold dollar amount. In calendar year 2025, what is the status of outpatient therapy delivered via telehealth as well as supervision requirements of a physical therapist assistant by a physical therapist and occupational therapy assistant by an occupational therapist in the private practice setting? Lastly, will Medicare reimbursement decrease in calendar year 2025 compared to 2024 and might some localities see a bigger decrease than others?
Upon completion of this webinar, participants should be able to:
- Recall the 2025 conversion factor and its impact on payment under Medicare Part B therapy services.
- Understand what the 2025 Medicare Part B deductible is and its impact on the annual therapy threshold.
- List the 3 possible scenarios of who may pay the 2025 Medicare Part B deductible.
- Name the 2 Medigap plans that cover the annual Medicare Part B deductible.
- Identify the 2025 therapy threshold and the targeted medical review process for claims exceeding $3,000 in calendar year 2025.
- List new, revised and/or deleted CPT codes for 2025 that may be utilized by physical or occupational therapists and/or speech-language pathologists.
- Recite the current status of telehealth with traditional Medicare for calendar year 2025.
- Understand how the Geographic Price Cost Index for your locality impacts your Medicare payment in calendar year 2025.
- Name 3 changes to the 2025 MIPS program.
Rick Gawenda
PT
Gawenda Seminars and Consulting
RICK GAWENDA, PT, is a licensed physical therapist with over 30 years of experience and currently serves as the founder and President of Gawenda Seminars & Consulting, Inc. He graduated with a Bachelor of Science degree in Physical Therapy from Wayne State University in Detroit, Michigan, in 1991.
He has provided valuable education and consulting to hospitals, private practices, skilled nursing facilities, and rehabilitation agencies in the areas of CPT coding, ICD-10 coding, billing, documentation compliance, revenue enhancement, practice management, and denial management as they relate to outpatient therapy services. Mr. Gawenda has presented nationally since 2004 and has provided over 1000 on-site seminars and webinars.
In addition, Mr. Gawenda is retained by attorneys to serve as an expert in regard to legal or physical therapy state board issues regarding documentation, billing, supervision, and utilization of support personnel and compliance with insurance rules and regulations as well as physical therapy state board requirements.
Mr. Gawenda is a member of the American Physical Therapy Association (APTA) and Michigan Physical Therapy Association (MPTA). Mr. Gawenda is a Past President of the Section on Health Policy & Administration of the APTA. He is the current Chair of the APTA Private Practice Payment Policy
Mr. Gawenda is also the author of “The How-To Manual for Rehab Documentation: A Complete Guide to Increasing Reimbursement and Reducing Denials” and “Coding and Billing for Outpatient Rehab Made Easy: Proper Use of CPT Codes, ICD-9 Codes, and Modifiers”.
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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Contains 5 Component(s), Includes Credits Recorded On: 12/11/2024
(LMS-HPSO-Board-Matters) Discover how your State Physical Therapy Board protects the public and what to do if you receive a notice to appear. This live webinar covers common license complaints, the disciplinary process, and your rights as a physical therapist. (0.1 CEU = 1 contact hour)
Your State Physical Therapy Board ensures high standards and protects the public. But what if you get a notice to appear before the board? Join our must-attend webinar for key insights into the disciplinary process, your rights, and responsibilities. Led by an HPSO expert, this session will guide you through every step with ease.
Key Features of the Course:
- Purchase Information: Watch the recorded webinar free for students, $19 for members/post-professional members, $39 for non-members
- Format: Recorded, 1-hour webinar
- Earn Credits: 0.1 CEU or 1 contact hour
Why You Should Attend:
- Essential Knowledge: Gain a clear understanding of the vital functions and mission of State Boards of Physical Therapy.
- Stay Informed: Learn about the most common license complaints made to State Boards of Physical Therapy and how they might affect you.
- Navigate the Process: Understand the possible outcomes of the disciplinary process and how to navigate it effectively.
- Know Your Rights: Ensure you are fully aware of your rights during the disciplinary process to protect your professional standing.
What You'll Gain:
- Peace of Mind: Feel confident knowing you’re prepared for any board inquiries.
- Practical Tips: Get actionable advice from an HPSO expert to navigate the disciplinary process smoothly.
- Professional Security: Ensure you understand your rights and responsibilities to maintain your professional integrity.
Learning Objectives:
- Understand the role, authority, and mission of State Boards of Physical Therapy.
- Describe common license complaints made to the State Boards of Physical Therapy.
- Discuss possible outcomes of the disciplinary process.
- Identify licensee rights during the disciplinary process.
Jennifer Flynn
CPHRM
Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 24 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.
Course Instructions
- Click on the Contents tab to choose one of the following options. You only need to complete one option to complete this course:
- 'Engage with the Interactive Course' to participate in an interactive learning experience
- 'Watch the Recorded Webinar' to view the pre-recorded session.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
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Register
- Non-Member - $39
- PT Member - $19
- PTA Member - $19
- Student - Free!
- Post-Professional Student - $19
- Staff - Free!
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Contains 14 Component(s)
(Persistent-Pain-Management-Course-6) This course equips healthcare professionals with evidence-based pain management strategies for diverse populations, including pediatric patients, older adults, individuals with lower limb loss, and those with movement-evoked pain or injury-related fears. It also covers pain management in the emergency department and an exploration of complex patient case scenarios. (0.4 to 0.6 CEU/ 4 to 6 contact hours)
This course is part of the Persistent Pain Management Certificate: A Comprehensive Learning Series.
Release Date: June 19, 2025
This course is designed for healthcare professionals and includes six essential modules, allowing participants to choose one that best fits their practice needs:
Key Features:
- Evidence-Based Management: Develop and implement evidence-based management programs tailored to individual patient needs.
- Reliable Assessment Measures: Critically evaluate and apply reliable and valid pain assessment measures across multiple domains.
- Cognitive and Behavioral Approaches: Apply cognitive and behavioral strategies to support improved functional movement and pain outcomes.
- Earn Credit: 0.4 to 0.6 CEU
- Pricing:
- Students: $29
- Members: $139
- Non-members: $199
Course Details:
- Option 1: Navigating Chronic Pain in Pediatric Populations
- Develop strategies to manage chronic pain in pediatric patients, focusing on age-appropriate interventions.
- Option 2: Understanding Complexity in Persistent Pain Care
- Explore the complexities of persistent pain care and develop comprehensive management plans.
- Option 3: Understanding Pain in Older Adults and Patients with Lower Limb Loss
- Address the unique pain management needs of older adults and individuals with lower limb loss.
- Option 4: Understanding Movement-Evoked Pain and Psychologically Informed Care in Tendinopathy
- Learn to manage movement-evoked pain in tendinopathy using psychologically informed care approaches.
- Option 5: Addressing Injury-Related Fears in ACL Reconstruction: Path to Return to Play
- Develop strategies to address injury-related fears in ACL reconstruction patients to facilitate their return to play.
- Option 6: Persistent Pain Management Strategies in the Emergency Department
- Implement effective pain management strategies for patients in the emergency department.
Enroll now to elevate your approach to pain care!
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
-
Register
- Non-Member - $199
- PT Member - $139
- PTA Member - $139
- Student - $29
- Post-Professional Student - $139
- Staff - Free!
- More Information
-
Contains 6 Component(s)
(Persistent-Pain-Management-Course-5) This course equips healthcare professionals with evidence-based interventions and strategies to enhance pain management, including graded motor imagery, manual therapy, exercise, and telehealth applications. (0.6 CEU/6 contact hours)
This course is part of the Persistent Pain Management Certificate: A Comprehensive Learning Series.
Release Date: May 13, 2025
This course is designed for healthcare professionals and includes four essential modules:
Key Features:
- Person-Centered Strategies: Apply evidence-based self-management strategies for pain that promote overall well-being.
- Intervention Insights: Identify indications, evidence, and mechanisms for commonly used interventions, including exercise, manual therapy, and relaxation strategies.
- Earn Credit: 0.6 CEU/6 contact hours
- Pricing:
- Students: $29
- Members: $139
- Non-members: $199
Course Details:
- Module 1: Graded Motor Imagery – PIP Intervention, Graded Exposure
- Explore graded motor imagery and graded exposure techniques for pain management.
- Module 2: Manual Therapy as a Rehabilitation Tool
- Understand the role of manual therapy in rehabilitation and its evidence-based applications.
- Module 3: Exercise in Chronic Pain: Unpacking What We Know and Why It Doesn’t Always Work
- Analyze the effectiveness of exercise in chronic pain management and explore reasons for variability in outcomes.
- Module 4: Using Telehealth to Improve Access to Pain Management Care
- Learn how to leverage telehealth to enhance access to pain management services.
Course Instructions
- Click on the Contents tab to watch the course recording.
- Click the Take Quiz button to complete the assessment. Learners will have 3 attempts to pass and must answer at least 70% of questions correctly.
- Click Fill Out Survey under the Evaluation listing to provide valuable course feedback. Scroll down on all questions as there may be answer options that expand past the size of the window.
- Click the View/Print Your Certificate button under the Certificate listing. You can view/print your certificate at any time by visiting the APTA Learning Center and clicking the CEU Certificate/Transcript link on the left-hand side of the page.
Need Assistance?
For assistance logging in, accessing activities, claiming credit, or for other questions or concerns, please e-mail learningcenter@apta.org.
-
Register
- Non-Member - $199
- PT Member - $139
- PTA Member - $139
- Student - $29
- Post-Professional Student - $139
- Staff - Free!
- More Information