Our webinar series is designed to help your administrative staff implement best practices in your clinic. This series was developed as an orientation course for administrative staff and was designed to include people with experience and persons with absolutely no experience performing administrative duties in an outpatient therapy clinic.

Highlighting the APTA Private Practice How-To Manual, this series aims to enhance learning opportunities and keep up-to-date with changing trends in all 13 chapters. Each chapter is presented as a 60-90-minute pre-recorded presentation, with the chapter content serving as the general outline for our discussion. This series enhances both the How-To Manual chapter's detail and the impact on both new and experienced practice owners.

(PPS-Marketing-101) Free to PPS Members! In this 5-part module, learn how to define your target audience and develop a brand promise that engages customers.

(PPS-Operations-101) Free to PPS Members!

(PPS-Finance-101) Finance 101 will provide you with skills and tools necessary to improve your understanding of the financial issues impacting your practice.

This 5-part video series will help you take your KPI management to the next level. The series discusses how to define which KPIs to measure, how to connect your KPIs to your budget process and financial analysis, and how to engage and communicate with your staff about these measures.

(PPS-HR-101) Complete this 5-part video series and learn how to properly handle common Human Resources issues, avoid common employment law mistakes (which reduces the risk of legal claims), and create a better workplace.